# error on start up 

**URL:** <https://forum.loinc.org/t/error-on-start-up/2128>\
**Category:** General\
**Created:** [August 29, 2024, 5:00pm UTC](https://forum.loinc.org/t/error-on-start-up/2128 "2024-08-29T17:00:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![adamss](https://forum.loinc.org/letter_avatar_proxy/v4/letter/a/898d66/32.png) [@adamss](https://forum.loinc.org/u/adamss)\
**Post date:** [August 29, 2024, 5:00pm UTC](https://forum.loinc.org/t/error-on-start-up/2128/1 "2024-08-29T17:00:33Z")

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![Fav.Relma.Error](https://forum.loinc.org/uploads/default/original/1X/29bdadaf9b3496cdc3d3f3dc19487899cf0bd272.jpeg)

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**Author:** ![swagers](https://forum.loinc.org/letter_avatar_proxy/v4/letter/s/c5a1d2/32.png) [@swagers](https://forum.loinc.org/u/swagers)\
**Post date:** [August 30, 2024, 4:30pm UTC](https://forum.loinc.org/t/error-on-start-up/2128/2 "2024-08-30T16:30:52Z")

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Hi @adamss, thanks for bringing this to our attention. We’ve sent you a separate email requesting RELMA logs to help troubleshoot the issue.

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**Author:** ![adamss](https://forum.loinc.org/letter_avatar_proxy/v4/letter/a/898d66/32.png) [@adamss](https://forum.loinc.org/u/adamss)\
**Post date:** [September 2, 2024, 10:57am UTC](https://forum.loinc.org/t/error-on-start-up/2128/3 "2024-09-02T10:57:47Z")

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I must report that the elusive RELMA continues to evade my attempts at engagement. Despite the valiant efforts of the technical support team, their proposed solutions have fallen short of success. I am in dire need of your expertise to conquer this persistent adversary. Your assistance would be most appreciated.

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**Author:** ![adamss](https://forum.loinc.org/letter_avatar_proxy/v4/letter/a/898d66/32.png) [@adamss](https://forum.loinc.org/u/adamss)\
**Post date:** [September 5, 2024, 8:19am UTC](https://forum.loinc.org/t/error-on-start-up/2128/4 "2024-09-05T08:19:18Z")

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please i need help !!

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**Author:** ![swagers](https://forum.loinc.org/letter_avatar_proxy/v4/letter/s/c5a1d2/32.png) [@swagers](https://forum.loinc.org/u/swagers)\
**Post date:** [September 9, 2024, 1:41pm UTC](https://forum.loinc.org/t/error-on-start-up/2128/5 "2024-09-09T13:41:19Z")

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Hi @adamss I’ve sent a follow up email this morning, requesting your availability to troubleshoot.

-Steven